Refund Policy
Refund Policy – JITECH
At JITECH, we provide digital products including website templates and design assets delivered electronically.
1. No Refund Policy
Due to the nature of digital products, all sales are generally final and non-refundable.
2. Exceptions
Refunds may be considered under the following circumstances:
You did not receive the product after purchase
The file is corrupted or not accessible
The product is significantly different from its description
3. Support & Resolution
If you experience any issues, please contact us within 7 days of purchase. We will make every effort to resolve the issue by:
Providing a working file
Offering technical assistance
Replacing the product if necessary
4. Unauthorized Transactions
If you believe a transaction was unauthorized, please contact us immediately for investigation.
5. Chargebacks
Customers are encouraged to contact us before initiating chargebacks. We aim to resolve issues quickly and fairly.
6. Contact
Email: support@jitech.shop